In today’s information landscape, public institutions face a growing challenge: how to disclose records to the public while protecting sensitive information. Whether it’s personal identifiers, confidential third-party data, or protected environmental and archaeological locations, the risk of over- or under-redacting can erode public trust and carry legal consequences.
At Octacom, we’re meeting this challenge head-on with a redaction solution that blends the best of AI-powered automation and human judgment—delivering both precision and peace of mind.
A Redaction Model Built for Accountability
Our hybrid redaction pipeline is purpose-built for high-stakes environments. It combines:
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Rules-based automation: leveraging AI/ML technology using templates, keywords, and regular expressions to detect known patterns like SINs, facility layouts, or form-specific zones
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Named Entity Recognition: applying natural language processing (NLP) to identify less predictable entities such as names, dates, and organizations within unstructured text
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Human-in-the-loop Validation: ensuring every redaction decision is verified, audited, and refined through expert human review, which proves to be especially useful on low quality documents where automated redaction rules may not be entirely effective
Secure, On-Premise, and Audit-Ready
Our solution is designed for security-conscious clients. All data is processed in segregated on-premise environments, and redaction decisions are recorded in explainability logs and model transaction logs, which can be made available for audit or review.
What sets Octacom apart is our ability to continuously learn from human feedback—allowing our redaction logic and entity recognition to become more accurate with every project.
Why It Matters
With increasing scrutiny on AI models used in public decision-making, it’s no longer enough to say a system works—it must be explainable, transparent, and accountable. Our solution includes:
- Pre- and post-deployment bias testing
- Confidence scoring on each redaction action
- Ongoing model monitoring plans and performance evaluations
- Alignment with standards like SOC 2 Type II and HITRUST CSF
Partnering with Purpose
Octacom is proud to partner with organizations where accuracy, compliance, and transparency are critical. If your organization is looking to modernize its redaction process without compromising data security or regulatory integrity, we’d love to show you how our hybrid approach can work for you.
Octacom is a SOC 2, Type II Audited enterprise software and services company focused on document and data automation solutions, including automated data capture. Founded in 1976, Octacom specializes in accounts payable automation and automated invoice processing, among other digital / automated business process outsourcing services.
If your organization is looking to learn more about our solutions and services, please contact us and we would be glad to help.
